A few weeks ago at the 2017 Customer Intelligence Summit, we encouraged attendees in the room to change not just what you’re doing, but why. We asked you to reframe your entire approach to customer intelligence gathering—to put customer relationships above all else.
We are committed to providing technology that turns that aspiration into reality. Insight-gathering is an integral part of the customer experience—and our goal is to provide the technology that enables you to deliver the best possible experience when you engage with your customers. The new Sparq 3 innovations we announced at Summit, including Member Hubs and the ability to engage members over social media, are designed to do just that.
Vision Critical puts relationships at the center of customer intelligence with expanded vision for Sparq® 3 platform - Vision Critical
New product innovations introduced at the Customer Intelligence Summit include artificial intelligence applications to optimize engagement, integration with best-in-class intelligence tools, and an enterprise-grade content sharing platform to drive value to community members and internal stakeholders … Read more
For more information on everything coming up in the Sparq platform, see our detailed walkthroughs.
I hope that you were inspired by your peers at Summit to reimagine what’s possible and that you’ve taken home concrete ideas on how to increase customer lifetime value in your company. To help you take advantage of all the content from the Summit, we’ve included detailed session takeaways, highlights and videos here in the Summit Hub.
Thanks for joining our biggest product Summit yet. I hope to see you again next year.